Privacy Policy

Privacy Policy

How San Mart USA Takes Care of Your Personal Information


San Mart USA is committed to protecting the privacy of its customers. To this end, we have implemented several policies and procedures to ensure your personal information remains confidential and secure. In this article, we will outline how we collect, store, and use your personal information and the steps we take to keep it safe. Read on to learn more about the data we collect, how we use it, and the measures we take to protect it.

Criteria to Collect Your Personal Information


When you visit our website, we may ask you to provide us with some personal information, such as your name, address, email address, and phone number. This information is collected to facilitate your purchases and to keep you informed about our products and services. We will never share your personal information with third parties except in cases where it is necessary to complete a purchase or to comply with legal requirements.

Third-Party E-Commerce Experts


We have a team of e-commerce experts responsible for monitoring all purchases made on our website. This helps us ensure that all transactions are legitimate and that our customers get the products and services they paid for. We do not share your personal information with our e-commerce experts.

Our e-commerce experts oversee wholesale and retail purchases, conducting thorough audits of all transactions. However, San Mart USA does not use this information for other purposes.

Why Do We Need Your Contact Details?


Your contact details, such as your phone number and email address, are essential for us to provide you with the best possible service. We use this information to keep you up to date with our latest products and services and notify you of any special promotions or discounts that may interest you. We also use this information to get customer feedback, which helps us improve our products and services over time.

We take your privacy and security seriously, and we use your contact details only to:

  • Ensure timely delivery of your products
  • Provide you with the best possible experience with our products and services
  • Keep you informed about our upcoming products, services, and details
  • Obtain your feedback on our products and services to help us improve

Third-Party Sources


Sometimes, we may need to disclose your personal information to third-party sources. This is usually only necessary when we must complete a purchase or comply with legal requirements. We take great care to ensure that any third-party sources we work with are trustworthy and that they will handle your personal information with the same level of care and confidentiality. However, our agents are instructed not to misuse any information they receive. We assure our customers that their information will never be leaked or disclosed to unauthorized parties, except in cases where we are legally required to do so.

Keeping Information Up-to-Date


We take reasonable steps to ensure that all personal information we collect is accurate, complete, and up-to-date. If you find any personal information we hold about you inaccurate, incomplete, or out-of-date, don’t hesitate to contact us, and we will take reasonable steps to correct it.

Updating/Accessing/Amending/Correcting Personal Information


We take reasonable steps to ensure that your personal information is always accurate, complete, and up to date. If you find any of the personal information we hold about you inaccurate, incomplete, or outdated, don’t hesitate to contact us so we can correct it. We will also provide you with access to your personal information upon request.

We may use your personal information to communicate with you about the Site and your orders and deliveries, including sending confirmation emails when you register with us or place an order. We may also send you service-related announcements, but you may opt out of future emails. However, as we need to communicate with you about your orders, you cannot opt out of receiving emails related to your orders. We do not sell, rent, trade, license, or otherwise disclose your specific personal information or financial information to anyone other than our affiliates under San Mart USA.

We may sometimes use third-party service providers to perform specific functions on our behalf, such as shipping products or providing customer service. We disclose information to these service providers only to enable them to perform their service, such as providing shipping information to a delivery company. We partner with third parties such as the UK Postal Service, UK Parcel Service, and Federal Express to ensure timely delivery and obtain feedback to improve our services.

Although we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. However, we do not disclose your personal information to any third party except when necessary to protect our legal rights, enforce our Terms of Use or other agreements, or protect ourselves or others.

Security of Your Personal Information


We take the security of your personal information very seriously. We use various security measures to ensure your personal information remains confidential and secure. We also regularly review and update our security procedures to ensure they remain effective and current.

While we cannot guarantee complete security, we do everything to minimize the risk of unauthorized access to your personal information. We also provide training to our employees to ensure that they understand the importance of protecting your personal information and that they always follow our security procedures.

Change to Privacy Note


At San Mart USA, we are committed to protecting the privacy and security of our customer’s personal information. We take great care to collect, store, and use your personal information in a safe, secure, and confidential way. If you have any questions about our privacy policy or how we handle your personal information, please do not hesitate to contact us.