Refund and Returns Policy
FULL-PRISED ITEMS RETURN AND REFUND POLICY OF SAN MART USA
Are you looking for a reliable online store to purchase your clothing and accessories? Look no further than San Mart USA. We offers a wide range of quality clothing and accessories for men, women, and kids. In addition, the store provides its customers with a flexible return and refund policy. This article will guide you through the return and refund policy of San Mart USA for full-priced items.
Return Policy
If you purchase an item from San Mart USA.com and you’re not satisfied with it, you have the option to return it within ten days from the purchase date. However, the item must be in an as-new condition with all original tags attached. We will only accept returns for unworn, unwashed, and undamaged items. Please note that the company does not accept returns for marked-down items that are 50% off or greater.
Exchange Policy
If you prefer to exchange an item, San Mart USA provides you with the option to do so. However, the item must be in an as-new condition with all original tags attached. We will only accept exchanges for unworn, unwashed, and undamaged items. Please note that the company does not accept exchanges for marked-down items that are 50% off or greater.
Refund Policy
We provides its customers with a refund for eligible items that meet the company’s return policy criteria. Once the returned item is received and processed, we will issue a refund within three to five business days. However, it may take several business days for the refund to reflect on your credit card account. Please note that San Mart USA does not refund the initial shipping cost.
Condition
Please ensure that the item is in its original packaging and meets the as-new condition criteria with all original tags attached. We reserves the right to refuse a return or exchange if the item does not meet these criteria. Furthermore, returns and exchanges are only valid for items returned within ten days from the purchase date.
Damaged Items
If you receive a damaged item from San Mart USA, please contact their customer support within forty-eight hours of receiving it. You must return the damaged item to San Mart USA within ten days from the purchase date in its original packaging with the printed receipt.
Shipping & Delivery Processing Time
We typically processes and ships most orders within 1-2 business days of purchase. However, during promotional periods, please allow up to 8-10 business days for processing. Please note that once the order is placed, San Mart USA cannot edit it.
Tracking Issues
If you encounter any issues with your tracking information, please contact San Mart USA for assistance. Domestic (United States) orders are not responsible for any lost, stolen, or damaged shipments. The standard shipping time for UPS Ground is eight business days from the date shipped, but it may take longer.
In the end, San Mart USA offers a flexible return and refund policy for full-priced items. Please ensure that you meet the company’s return policy criteria and return the item within ten days from the purchase date to qualify for a refund or exchange.